1. Cancellation : a. Cancellation made more than 24hrs before booking start Rs 199.
b. Cancellation made within 24hrs of booking start Rs 299.
c. cancellation made after booking start: No Refund.
(Cancellation refund will be done through the original payment method within 7- 10 working days)
2. Reschedule : Case1: Before start time, then please follow cancellation policy and re book the vehicle.
Case2: After start time ( During Ride ), then please follow the late Return policy.
8. Traffic and Parking violations : Full payment of fines will be paid by member.9. Vehicle Damage : Any unintentional/accidental damage will be liable for the damage charges of Rs 10,000/- for cars & 5,500/- for bikes (full-wrap insurance covers the rest).
10. Towing and Impounding : a. No cost if caused by vehicle failure.
b. Full cost if caused by user negligence.
11. Cleaning If needed (Interior & Exterior) : 199/- for bike & 799/- rs for cars will be charged.
12. Accident by Drink & Drive : 100% of the vehicle damage bill as per the invoice received from the workshop. Company is not responsible for the legal action taken by Law on driver.
13. Vehicle stolen : a. No cost if caused in getsetgo drop location.
b. Full cost if caused by user negligence in non getsetgo technologies drop location.